Support

Need help?

Start with the thing you are trying to fix. Keep Recovery Codes private and never send OTP secrets in a support message.

Use your Kelyro ID together with any one valid Recovery Code to restore your encrypted identity.

See what is encrypted locally and what limited data the sync service can handle.

Found a vulnerability? Use the responsible disclosure channel instead of regular support.

For product questions that do not expose secrets, contact the project directly.